PickMyWheels

Legal

Privacy Policy

Last updated: January 2025

1. Introduction

PickMyWheels ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services to buy or sell pre-owned two-wheelers in India.

By using PickMyWheels, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

  • Name, phone number, and email address when you submit an enquiry
  • Phone number when you register or log in as a customer
  • Messages and notes you include with enquiries
  • Vehicle and contact details if you submit a sell request

Information collected automatically:

  • Pages visited and bikes viewed (used to show recently viewed listings)
  • Device type, browser, and approximate location (city level)
  • Clicks on phone, WhatsApp, and share buttons (aggregated analytics only)

3. How We Use Your Information

  • To connect you with dealers regarding bikes you enquire about
  • To send OTP verification messages to your phone number
  • To display your enquiry history in your account
  • To improve our platform based on usage patterns
  • To respond to your messages and support requests

We do not sell your personal data to third parties.

4. Sharing of Information

Your contact details (name, phone number) are shared with the relevant dealer only when you submit an enquiry for their listing. Dealers are independent businesses and their own privacy practices apply once your enquiry is received.

We may share information with service providers who assist us in operating our platform (such as SMS/OTP providers), under strict confidentiality obligations.

5. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), hashed password storage, and JWT-based authentication. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Local Storage

PickMyWheels uses browser local storage to remember recently viewed bikes on your device. This data never leaves your browser and is not transmitted to our servers. We do not use tracking cookies for advertising purposes.

7. Your Rights

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time by contacting us

To exercise these rights, contact us at the details on our Contact page.

8. Children's Privacy

PickMyWheels is not intended for persons under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of PickMyWheels after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please reach out via our Contact page.